For restaurants

Terms & rate card

Version 1.1 — effective 27 June 2026. The commercial terms you accept when you create a dashboard, and again before launching a paid campaign if this version changes.

Our promises to you

Your own diners are always free.

Walk-ins, your regulars, anyone who'd have come anyway — never billed, forever.

No pay-to-rank, ever.

The match is ranked purely by fit. You cannot buy your way above a better match — that's the trust diners come for.

Set a cap. Cancel anytime.

Choose a monthly ceiling and never pay a dirham more. Month-to-month, no annual lock-in.

You only pay for a verified, seated visit we bring in.

Never a no-show, never a diner who told us "I've been here before." If we can't prove it, we don't bill it.

1. What's free, forever

Your listing on Noodl, your menu matched to diners, honest taste-matched exposure, and a basic read of who's choosing you cost nothing — no card required. We never charge you for a diner who would have come to you anyway: walk-ins, your existing regulars, and anyone who found you organically are billed at zero, always.

2. What you pay for — visits we bring in

You are charged only for a visit we bring in: a diner Noodl actively brought to you who would not otherwise have come — and only once that visit is verified and seated. We bill three kinds of such visit, by your venue tier:

Venue tierNew dinerReturning (lapsed)
CasualAED 35AED 15
UpscaleAED 75AED 27
Fine diningAED 150AED 50

Win-back visits are billed at roughly 37% and off-peak fills at roughly 50% of the new-diner rate above (off-peak: AED 18 / 35 / 70 by tier). The longer you stay and the more visits you fund, the lower your per-visit rate — an earned loyalty discount of up to 25% off. Your own existing members and organic diners are never billed. All prices exclude 5% VAT.

3. Optional subscription — Intelligence & Loyalty

An optional month-to-month subscription — AED 300/mo for a single venue (AED 600–1,200/mo for multi-venue groups) — adds a live win-back & off-peak campaign engine, a read of who chooses you and your loved-but-under-ordered dishes, and a loyalty program your guests carry across visits. Your first month is free. Month-to-month, no annual lock-in — or prepay annually and get two months free (~17% off). Cancel anytime and you keep the free listing.

4. Billing, VAT & invoices

5. Disputed visits

If you believe a billed visit wasn't genuinely one we brought in — a no-show, a known regular, or a visit you can't reconcile — you can dispute it. A person reviews each dispute and either credits the visit (removed from your bill) or explains why it stands. We'd rather credit a borderline visit than bill one we can't stand behind.

6. Your guests' data

Diner identities and their taste data belong to the diner and to Noodl, processed under UAE data-protection law (PDPL). A subscription gives you aggregate and segment insight about who chooses you and how to win them back — it does not hand you a diner's personal contact details to export. You use Noodl's diner data only inside Noodl, to serve those diners better.

A plain-language summary, in good faith. This page sets out the commercial terms and rate card you're accepting. It is written to be read, not to hide anything — but it is a summary, not the full legal contract. For a paid pilot, the binding agreement is the short Master Services Agreement we'll send you; where the two ever differ, the signed MSA governs. Questions? Talk to us before you accept.